:root{
  --bg:#0e0e10;--panel:#19191c;--panel2:#202024;--text:#f3f3f4;--muted:#a1a1aa;
  --accent:#F2883A;--accent2:#F2883A;--accent-strong:#e0741c;--accent-weak:rgba(242,136,58,.13);
  --border:rgba(255,255,255,.08);--border-strong:rgba(255,255,255,.14);
}
*{box-sizing:border-box}
body{margin:0;font-family:'Inter',system-ui,-apple-system,Segoe UI,Arial,sans-serif;
  background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased;
  letter-spacing:-0.011em;line-height:1.5}
a{color:var(--accent);text-decoration:none}
a:hover{color:var(--accent-strong)}
.shell{display:grid;grid-template-columns:240px 1fr;min-height:100vh}
.sidebar{background:#0b1220;padding:24px;border-right:1px solid rgba(255,255,255,.08)}
.brand{width:48px;height:48px;border-radius:14px;background:linear-gradient(135deg,var(--accent),var(--accent2));display:grid;place-items:center;color:#0b1220;font-weight:800;margin-bottom:24px}
.sidebar nav{display:flex;flex-direction:column;gap:10px}
.sidebar nav a{padding:12px 14px;border-radius:12px;background:rgba(255,255,255,.04);color:var(--text)}
.sidebar nav a.active{background:rgba(34,211,238,.14)}
.main{padding:28px}
.topbar{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px}
.badge{padding:8px 12px;background:rgba(16,185,129,.15);border:1px solid rgba(16,185,129,.35);border-radius:999px}
.cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-bottom:16px}
.card{background:rgba(255,255,255,.05);border:1px solid rgba(255,255,255,.08);border-radius:18px;padding:20px}
.card.wide{margin-top:16px}
.panel{margin-top:14px}
button{background:linear-gradient(135deg,var(--accent),var(--accent2));border:none;padding:12px 16px;border-radius:12px;font-weight:700;color:#0b1220;cursor:pointer}
pre{background:#020617;padding:14px;border-radius:12px;overflow:auto}
.login-body{display:grid;place-items:center;min-height:100vh}
.login-card{width:100%;max-width:420px;background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.08);border-radius:20px;padding:28px}
label{display:block;margin-top:14px;margin-bottom:6px;color:var(--muted)}
input{width:100%;padding:12px;border-radius:12px;border:1px solid rgba(255,255,255,.08);background:rgba(255,255,255,.04);color:var(--text)}
.error{margin:12px 0;padding:10px 12px;border-radius:12px;background:rgba(239,68,68,.12);border:1px solid rgba(239,68,68,.32)}
.page{padding:28px}
@media (max-width: 900px){.shell{grid-template-columns:1fr}.sidebar{display:none}.cards{grid-template-columns:1fr}}

/* ---- CRM additions ---- */
h2{margin:0 0 14px}
.muted{color:var(--muted)}
.small{font-size:13px}
.stat{font-size:34px;font-weight:800;margin-top:6px}
.stat.ok{color:#10b981}
.notice{margin:0 0 16px;padding:12px 14px;border-radius:12px}
.notice.ok{background:rgba(16,185,129,.12);border:1px solid rgba(16,185,129,.35)}
.notice.err{background:rgba(239,68,68,.12);border:1px solid rgba(239,68,68,.35)}

select,input[type=number],input[type=datetime-local],input[type=file]{
  width:100%;padding:11px;border-radius:12px;border:1px solid rgba(255,255,255,.08);
  background:rgba(255,255,255,.04);color:var(--text)}
select option{background:#0b1220}

.grid-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.grid-form .form-actions{grid-column:1/-1}
.row-form{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.row-form input[type=file]{width:auto}
.row-form select{width:auto;min-width:180px}
.inline-form{display:flex;gap:6px;align-items:center}
.inline-form select{width:auto;min-width:130px;padding:7px}
.inline-form .cb{width:auto;padding:7px}

button.mini{padding:7px 11px;font-size:13px;border-radius:9px}

.tbl{width:100%;border-collapse:collapse;margin-top:6px}
.tbl th{text-align:left;color:var(--muted);font-weight:600;font-size:13px;
  padding:8px 10px;border-bottom:1px solid rgba(255,255,255,.08)}
.tbl td{padding:10px;border-bottom:1px solid rgba(255,255,255,.05);vertical-align:top}

.pill{display:inline-block;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:700;
  color:var(--c,#94a3b8);background:color-mix(in srgb,var(--c,#94a3b8) 18%,transparent);
  border:1px solid color-mix(in srgb,var(--c,#94a3b8) 45%,transparent)}
.tag{display:inline-block;padding:3px 9px;border-radius:8px;font-size:11px;font-weight:800;letter-spacing:.04em}
.tag-bulk{background:rgba(34,211,238,.16);color:#67e8f9}
.tag-ai{background:rgba(139,92,246,.18);color:#c4b5fd}

.filters{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:16px}
.chip{display:inline-flex;align-items:center;gap:6px;padding:7px 12px;border-radius:999px;
  background:rgba(255,255,255,.05);border:1px solid rgba(255,255,255,.08);color:var(--text);font-size:13px}
.chip.on{border-color:color-mix(in srgb,var(--c,#22d3ee) 55%,transparent);
  background:color-mix(in srgb,var(--c,#22d3ee) 14%,transparent)}
.chip .cnt{font-size:11px;color:var(--muted);background:rgba(0,0,0,.25);padding:1px 7px;border-radius:999px}

.bars{display:flex;flex-direction:column;gap:10px}
.bar-row{display:grid;grid-template-columns:140px 1fr 50px;align-items:center;gap:12px}
.bar-label{font-size:13px;color:var(--muted)}
.bar-track{height:12px;border-radius:999px;background:rgba(255,255,255,.06);overflow:hidden}
.bar-fill{display:block;height:100%;border-radius:999px}
.bar-n{text-align:right;font-weight:700}

@media (max-width:900px){.grid-form{grid-template-columns:1fr}.bar-row{grid-template-columns:110px 1fr 40px}}

/* ---- Live monitor ---- */
.mini-link{display:inline-block;padding:6px 11px;border-radius:9px;background:rgba(34,211,238,.14);
  border:1px solid rgba(34,211,238,.3);color:#a5f3fc;font-size:13px}
.monitor .mon-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:14px}
.monitor .mon-head h2{margin:0 0 4px}
.transcript{height:340px;overflow-y:auto;padding:14px;border-radius:14px;
  background:#020617;border:1px solid rgba(255,255,255,.08);display:flex;flex-direction:column;gap:8px}
.transcript .line{display:flex;gap:10px;align-items:flex-start;font-size:14px;line-height:1.45}
.transcript .who{flex:0 0 46px;font-size:11px;font-weight:800;letter-spacing:.04em;padding-top:2px;color:var(--muted)}
.line-ai .who{color:#c4b5fd}
.line-lead .who{color:#67e8f9}
.line-agent{background:rgba(139,92,246,.10);border-left:3px solid #8b5cf6;border-radius:0;padding:6px 10px}
.line-agent .who{color:#c4b5fd}
.line-sys{opacity:.7}
.line-sys .who{color:#64748b}
.transcript .txt{flex:1}

.whisper{margin-top:14px}
.whisper-modes{display:flex;gap:18px;margin-bottom:8px;font-size:13px;color:var(--muted)}
.whisper-modes input{width:auto;margin-right:6px}
.whisper-row{display:flex;gap:10px;align-items:flex-end}
.whisper-row textarea{flex:1;padding:11px;border-radius:12px;border:1px solid rgba(255,255,255,.08);
  background:rgba(255,255,255,.04);color:var(--text);font-family:inherit;font-size:14px;resize:vertical}
.mon-listen{display:flex;align-items:center;gap:8px}

/* ---- Bulk actions on Leads ---- */
.bulk-bar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:12px;
  padding:10px 12px;border-radius:12px;background:rgba(255,255,255,.04);border:1px solid rgba(255,255,255,.08)}
.bulk-bar select{width:auto;min-width:160px;padding:8px}
.btn-danger{background:linear-gradient(135deg,#ef4444,#b91c1c)!important;color:#fff!important}
th.cbcol,td.cbcol{width:30px;text-align:center}
.lead-cb,.cb-all{width:auto;cursor:pointer}

/* ---- Lead notes panel ---- */
.notes-row td{background:rgba(255,255,255,.02)}
.notes-panel{padding:6px 4px 10px}
.lead-info{display:flex;flex-wrap:wrap;gap:8px 18px;margin-bottom:10px}
.lead-info .kv{font-size:13px;color:var(--text)}
.lead-info .k{color:var(--muted)}
.notes-form{display:flex;flex-direction:column;gap:8px;max-width:680px}
.notes-form textarea{width:100%;padding:11px;border-radius:12px;border:1px solid rgba(255,255,255,.08);
  background:rgba(255,255,255,.04);color:var(--text);font-family:inherit;font-size:14px;resize:vertical}
.notes-form button{align-self:flex-start}
.notes-warn{padding:8px 11px;border-radius:10px;font-size:13px;
  background:rgba(239,68,68,.12);border:1px solid rgba(239,68,68,.4);color:#fca5a5}
.notes-meta{margin-top:2px}

/* ---- Button cleanup ---- */
.row-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
button.mini,.mini-link{display:inline-flex;align-items:center;justify-content:center;
  height:32px;padding:0 12px;font-size:13px;font-weight:600;border-radius:9px;
  line-height:1;box-sizing:border-box;text-decoration:none;white-space:nowrap}
.mini-link{background:var(--accent-weak);color:var(--accent);border:1px solid rgba(242,136,58,.28)}
.mini-link:hover{background:rgba(34,211,238,.22)}
.login-card form{display:flex;flex-direction:column;gap:6px}
.login-card .login-btn{width:100%;margin-top:14px;padding:12px}
.login-card label{margin-top:6px}

/* ---- Softphone ---- */
.sp-dial{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-top:6px}
.sp-dial input[type=tel]{padding:11px;border-radius:12px;border:1px solid rgba(255,255,255,.08);
  background:rgba(255,255,255,.04);color:var(--text);font-size:15px;min-width:200px}

/* ---- Caller Board ---- */
.board-head{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:14px}
.board-counts{display:flex;gap:8px}
.pill{display:inline-flex;align-items:center;gap:6px;padding:5px 12px;border-radius:999px;font-size:13px;font-weight:700}
.pill-green{background:rgba(52,211,153,.16);color:#34d399}
.pill-blue{background:rgba(96,165,250,.16);color:#60a5fa}
.board-ctrl{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:14px 16px}
.board-ctrl .grow{flex:1}
.board-ctrl .dot{width:10px;height:10px;border-radius:50%;background:#64748b;display:inline-block}
.board-ctrl .dot.on{background:#34d399;box-shadow:0 0 0 4px rgba(52,211,153,.18)}
.board-ctrl .autoc{display:flex;align-items:center;gap:6px}
.board-cols{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-top:16px}
@media(max-width:880px){.board-cols{grid-template-columns:1fr}}
.call-list{display:flex;flex-direction:column;gap:10px;max-height:64vh;overflow:auto}
.call-card{display:grid;grid-template-columns:1fr auto auto;align-items:center;gap:12px;
  padding:12px 14px;border-radius:14px;background:rgba(255,255,255,.03);
  border:1px solid rgba(255,255,255,.06);border-left:4px solid #64748b}
.call-card.answered{border-left-color:#34d399}
.call-card.voicemail{border-left-color:#f59e0b}
.call-card.noanswer{border-left-color:#475569}
.cc-name{font-weight:700}
.cc-phone{color:var(--muted);font-size:13px;font-variant-numeric:tabular-nums}
.cc-r{text-align:right}
.cc-dur{font-variant-numeric:tabular-nums;font-size:13px;margin-top:2px}
.cc-time{color:var(--muted);font-size:12px}
.cbadge{display:inline-block;padding:3px 9px;border-radius:8px;font-size:11px;font-weight:800;letter-spacing:.03em}
.cbadge.answered{background:rgba(52,211,153,.16);color:#34d399}
.cbadge.voicemail{background:rgba(245,158,11,.16);color:#f59e0b}
.cbadge.noanswer{background:rgba(100,116,139,.18);color:#94a3b8}
.cbadge.other{background:rgba(96,165,250,.16);color:#60a5fa}
.cc-act{grid-column:3}
.drop-btn{background:linear-gradient(135deg,#34d399,#10b981)!important;color:#04231a!important}
.call-card.dialing{border-left-color:#60a5fa}
.cbadge.dialing{background:rgba(96,165,250,.16);color:#60a5fa}

/* ---- Status: in line / dropped in ---- */
.call-card.inline{border-left-color:#34d399}
.cbadge.inline{background:rgba(52,211,153,.18);color:#34d399}
.call-card.dropped{border-left-color:#a78bfa}
.cbadge.dropped{background:rgba(167,139,250,.2);color:#a78bfa}

/* ---- Docked softphone widget ---- */
.ud-sp{position:fixed;right:18px;bottom:18px;width:300px;z-index:9999;
  background:#0f172a;border:1px solid rgba(255,255,255,.12);border-radius:16px;
  box-shadow:0 14px 40px rgba(0,0,0,.45);font-family:inherit;color:#e2e8f0;overflow:hidden}
.ud-bar{display:flex;align-items:center;gap:9px;padding:11px 14px;cursor:pointer;user-select:none}
.ud-dot{width:9px;height:9px;border-radius:50%;background:#64748b;flex:none}
.ud-dot.on{background:#34d399;box-shadow:0 0 0 4px rgba(52,211,153,.18)}
.ud-label{font-weight:700;font-size:14px}
.ud-timer{margin-left:auto;font-variant-numeric:tabular-nums;color:#94a3b8;font-size:13px}
.ud-caret{color:#64748b;font-size:12px}
.ud-sp.collapsed .ud-body{display:none}
.ud-body{padding:0 14px 14px}
.ud-who{font-weight:700;margin-bottom:10px}
.ud-controls{display:flex;gap:8px}
.ud-btn{flex:1;padding:11px;border-radius:11px;border:none;font-weight:700;cursor:pointer;
  background:linear-gradient(135deg,var(--accent),var(--accent2));color:#0b1220}
.ud-btn.ud-danger{background:linear-gradient(135deg,#ef4444,#b91c1c);color:#fff}
.ud-dialpad{display:flex;gap:8px}
.ud-dialpad input{flex:1;padding:10px;border-radius:11px;border:1px solid rgba(255,255,255,.1);
  background:rgba(255,255,255,.05);color:#e2e8f0;font-size:14px}

/* ---- Dial tag picker ---- */
.tag-pick{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.tagchip{display:inline-flex;align-items:center;gap:5px;padding:4px 9px;border-radius:9px;
  background:rgba(255,255,255,.04);border:1px solid rgba(255,255,255,.08);font-size:12px;cursor:pointer}
.tagchip input{margin:0}

/* ---- Three-box board layout ---- */
.board-cols-3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:14px}
@media (max-width:1100px){ .board-cols-3{grid-template-columns:1fr} }
.box-inline{border-top:3px solid #34d399}
.box-calls{border-top:3px solid #a78bfa}
.box-inline h3 .small{color:var(--muted)}
.box-calls h3 .small{color:var(--muted)}
.call-list:empty::after{content:"—";color:var(--muted);opacity:.4;display:block;padding:10px 2px}

/* ---- Lead details: docked side panel (not a pop-up) ---- */
.call-card .cc-act{display:flex;gap:6px;flex-wrap:wrap}
.mini.ghost{background:transparent;border:1px solid rgba(255,255,255,.18);color:#cbd5e1}
.mini.ghost:hover{background:rgba(255,255,255,.06)}
.lead-modal{position:fixed;top:0;right:0;height:100vh;width:380px;max-width:92vw;z-index:9500;
  background:#0f172a;border-left:1px solid rgba(255,255,255,.12);
  box-shadow:-14px 0 40px rgba(0,0,0,.45);overflow:auto;padding:18px;
  transform:translateX(0)}
.lm-card{background:transparent;border:none;box-shadow:none;padding:0;width:auto;max-height:none}
.lm-head{display:flex;align-items:center;gap:10px;margin-bottom:12px}
.lm-head strong{font-size:18px}
.lm-close{margin-left:auto;background:rgba(255,255,255,.06);border:none;color:#e2e8f0;
  font-size:16px;cursor:pointer;width:30px;height:30px;border-radius:8px}
.lm-fields{display:grid;grid-template-columns:1fr;gap:6px}
.lm-row{display:flex;justify-content:space-between;gap:12px;padding:7px 10px;border-radius:9px;
  background:rgba(255,255,255,.03)}
.lm-row span{color:var(--muted);font-size:13px}
.lm-row b{text-align:right;word-break:break-word}
.lm-notes{width:100%;margin-top:6px;background:rgba(255,255,255,.04);color:#e2e8f0;
  border:1px solid rgba(255,255,255,.1);border-radius:11px;padding:10px;font-family:inherit}
.lm-foot{display:flex;align-items:center;gap:10px;margin-top:10px}
.lm-foot .mini{margin-left:auto}
/* keep the docked panel clear of the softphone widget */
.lead-modal{padding-bottom:120px}

/* ---- Quick interest tag buttons ---- */
.lm-tags{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin:12px 0}
.tagbtn{padding:10px;border-radius:11px;border:1px solid rgba(255,255,255,.12);
  background:rgba(255,255,255,.04);color:#e2e8f0;font-weight:600;cursor:pointer;font-size:13px}
.tagbtn:hover{background:rgba(255,255,255,.08)}
.tagbtn.on{outline:2px solid currentColor}
.tagbtn.t-int{color:#22c55e}
.tagbtn.t-cb{color:#22d3ee}
.tagbtn.t-not{color:#f87171}
.tagbtn.t-dnc{color:#ef4444}

/* ---- Stop / danger button ---- */
.mini.danger{background:linear-gradient(135deg,#ef4444,#b91c1c);color:#fff;border:none}
.mini.danger:hover{filter:brightness(1.08)}

/* ---- Appointment booking (panel) ---- */
.lm-appt{margin:12px 0;padding-top:12px;border-top:1px solid rgba(255,255,255,.08)}
.lm-appt-row{display:flex;gap:10px;align-items:center;margin-top:6px}
.lm-appt-row .lm-notes{flex:1}

/* ---- Calendar page ---- */
.cal-wrap{display:flex;flex-direction:column;gap:14px}
.cal-day h3{margin:0 0 10px}
.appt{display:flex;align-items:center;gap:14px;padding:12px 14px;border-radius:12px;
  background:rgba(255,255,255,.03);border:1px solid rgba(255,255,255,.06);
  border-left:3px solid #22d3ee;margin-bottom:8px;flex-wrap:wrap;
  transition:background .12s, border-color .12s}
.appt:hover{background:rgba(255,255,255,.055);border-color:rgba(255,255,255,.12)}
.appt-scheduled{border-left-color:#22d3ee}
.appt-completed{border-left-color:#34d399;opacity:.75}
.appt-canceled{border-left-color:#ef4444;opacity:.55;text-decoration:line-through}
.appt-no_show{border-left-color:#f59e0b;opacity:.7}
.appt-time{font-weight:700;font-variant-numeric:tabular-nums;min-width:78px;
  background:rgba(242,136,58,.12);color:var(--accent,#F2883A);border-radius:9px;
  padding:6px 10px;text-align:center;font-size:13px}
.appt-main{flex:1}
.appt-name{font-weight:600}
.appt-sub{color:var(--muted);font-size:13px}
.badge-ai{background:rgba(167,139,250,.2);color:#a78bfa;font-size:11px;padding:1px 6px;border-radius:6px;margin-left:6px}
.appt-status{background:rgba(255,255,255,.05);color:#e2e8f0;border:1px solid rgba(255,255,255,.12);
  border-radius:8px;padding:5px 8px}

/* ---- Month-grid calendar ---- */
.cal-bar{display:flex;align-items:center;gap:10px;margin:0 0 14px}
.cal-dow{display:grid;grid-template-columns:repeat(7,1fr);gap:6px;margin-bottom:6px}
.cal-dow span{text-align:center;color:var(--muted);font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.04em}
.cal-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:6px}
.cal-cell{min-height:96px;border:1px solid rgba(255,255,255,.08);border-radius:10px;padding:6px;
  background:rgba(255,255,255,.02);display:flex;flex-direction:column;gap:3px;overflow:hidden}
.cal-cell.off{opacity:.4}
.cal-cell.today{border-color:var(--accent,#34d399);box-shadow:inset 0 0 0 1px var(--accent,#34d399)}
.cal-num{font-size:12px;font-weight:700;color:var(--muted);margin-bottom:2px}
.cal-cell.today .cal-num{color:var(--accent,#34d399)}
.cal-chip{font-size:11px;line-height:1.3;padding:2px 5px;border-radius:6px;white-space:nowrap;
  overflow:hidden;text-overflow:ellipsis;background:rgba(34,211,238,.16);color:#67e8f9;
  border-left:3px solid #22d3ee;cursor:default}
.cal-chip.s-completed{background:rgba(52,211,153,.16);color:#6ee7b7;border-left-color:#34d399}
.cal-chip.s-canceled{background:rgba(239,68,68,.14);color:#fca5a5;border-left-color:#ef4444;text-decoration:line-through}
.cal-chip.s-no_show{background:rgba(245,158,11,.16);color:#fcd34d;border-left-color:#f59e0b}
@media (max-width:760px){ .cal-cell{min-height:64px} .cal-chip{font-size:10px} }

/* ---- Calendar: add-appointment panel ---- */
.add-panel{background:rgba(255,255,255,.03);border:1px solid rgba(255,255,255,.1);
  border-radius:12px;padding:14px;margin:0 0 16px}
.add-panel label{display:block;margin:0 0 4px}
.add-panel input,.add-panel select{width:100%;padding:9px 11px;border-radius:10px;
  border:1px solid rgba(255,255,255,.14);background:rgba(255,255,255,.05);color:#e2e8f0;margin-bottom:10px}
.add-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
@media (max-width:640px){ .add-grid{grid-template-columns:1fr} }
.lead-search{position:relative}
.lead-results{position:absolute;left:0;right:0;top:calc(100% - 4px);z-index:30;
  background:#0f172a;border:1px solid rgba(255,255,255,.16);border-radius:10px;
  max-height:240px;overflow:auto;box-shadow:0 12px 30px rgba(0,0,0,.4)}
.lead-row{display:flex;flex-direction:column;gap:2px;padding:9px 11px;cursor:pointer;
  border-bottom:1px solid rgba(255,255,255,.06)}
.lead-row:last-child{border-bottom:0}
.lead-row:hover{background:rgba(34,211,238,.12)}

/* ---- Appointment-scheduler badge + hold-script editor ---- */
.tag-sched{background:rgba(34,211,238,.16);color:#67e8f9;border:1px solid rgba(34,211,238,.4)}
.hold-edit{margin:8px 0 6px;padding:12px 14px}
.hold-edit summary{cursor:pointer;list-style:none}
.hold-edit summary::-webkit-details-marker{display:none}
.hold-edit summary::before{content:'▸ ';color:var(--muted)}
.hold-edit[open] summary::before{content:'▾ '}

/* ---- Live transcript monitor on caller-board cards ---- */
.cc-monitor{flex-basis:100%;margin-top:8px;padding:8px 10px;border-radius:9px;
  background:rgba(0,0,0,.28);border:1px solid rgba(255,255,255,.08);
  max-height:160px;overflow-y:auto;font-size:13px;line-height:1.4}
.cc-monitor .tl{margin:2px 0}
.cc-monitor .tl span{font-weight:700;font-size:11px;text-transform:uppercase;letter-spacing:.03em;opacity:.7;margin-right:4px}
.cc-monitor .tl-lead{color:#6ee7b7}
.cc-monitor .tl-lead span{color:#34d399}
.cc-monitor .tl-agent{color:#93c5fd}
.cc-monitor .tl-agent span{color:#60a5fa}
.call-card{flex-wrap:wrap}

/* ---- Last-call transcript in the lead drawer ---- */
.lm-tr{margin:10px 0;padding-top:10px;border-top:1px solid rgba(255,255,255,.08)}
.lm-tr-box{margin-top:4px;padding:9px 11px;border-radius:9px;background:rgba(0,0,0,.25);
  border:1px solid rgba(255,255,255,.08);max-height:180px;overflow-y:auto;
  font-size:13px;line-height:1.45;white-space:pre-wrap}

/* =====================================================================
   UtterReach theme — clean, restrained, orange accent (OpenAI-inspired)
   Appended last so it refines the base without touching every component.
   ===================================================================== */

/* Sidebar: flat, quiet, logo at the top */
.sidebar{background:#0a0a0c;border-right:1px solid var(--border);padding:22px 16px}
.sidebar .brand{width:auto;height:auto;background:none;border-radius:0;margin:4px 4px 22px;
  display:flex;align-items:center;justify-content:flex-start;padding:0}
.sidebar .brand img{width:150px;height:auto;display:block}
.sidebar nav{gap:2px}
.sidebar nav a{background:transparent;color:var(--muted);font-size:14px;font-weight:500;
  padding:9px 12px;border-radius:9px;transition:background .12s,color .12s}
.sidebar nav a:hover{background:rgba(255,255,255,.045);color:var(--text)}
.sidebar nav a.active{background:var(--accent-weak);color:var(--accent);font-weight:600}

/* Topbar */
.topbar{border-bottom:1px solid var(--border);padding-bottom:16px;margin-bottom:24px}
.topbar h1{font-size:21px;font-weight:650;letter-spacing:-0.02em;margin:0}
.badge{padding:5px 11px;font-size:12px;font-weight:600;background:rgba(52,211,153,.12);
  border:1px solid rgba(52,211,153,.3);color:#34d399}

/* Surfaces */
.card,.login-card{background:var(--panel);border:1px solid var(--border);border-radius:14px;
  padding:22px;box-shadow:0 1px 2px rgba(0,0,0,.25)}
pre{background:#0a0a0c;border:1px solid var(--border)}

/* Headings + type rhythm */
h2{font-size:18px;font-weight:650;letter-spacing:-0.02em}
h3{font-size:15px;font-weight:600;letter-spacing:-0.01em}
.stat{font-weight:700;letter-spacing:-0.03em}

/* Buttons: solid orange primary, hairline secondary */
button,.mini{background:var(--accent);color:#1a1206;border:1px solid transparent;
  border-radius:9px;font-weight:600;letter-spacing:-0.01em;cursor:pointer;
  transition:background .12s,border-color .12s,opacity .12s}
button:hover,.mini:hover{background:var(--accent-strong)}
button.ghost,.mini.ghost{background:transparent;color:var(--text);border-color:var(--border-strong)}
button.ghost:hover,.mini.ghost:hover{background:rgba(255,255,255,.05);color:var(--text)}
button.danger,.mini.danger{background:transparent;color:#f87171;border-color:rgba(248,113,113,.4)}
button.danger:hover,.mini.danger:hover{background:rgba(248,113,113,.12)}

/* Inputs: quiet fields, orange focus ring */
input,select,textarea{background:var(--panel2);border:1px solid var(--border);color:var(--text);
  border-radius:9px}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--accent);
  box-shadow:0 0 0 3px var(--accent-weak)}
select option{background:#19191c}
label{color:var(--muted);font-size:13px;font-weight:500}

/* Tags / pills / chips -> orange + neutral, no cyan/purple */
.tag-bulk{background:rgba(255,255,255,.07);color:#d4d4d8}
.tag-ai{background:var(--accent-weak);color:var(--accent)}
.tag-sched{background:var(--accent-weak);color:var(--accent);border:1px solid rgba(242,136,58,.35)}
.chip.on{border-color:rgba(242,136,58,.5);background:var(--accent-weak)}
.notice.ok{background:rgba(52,211,153,.1);border:1px solid rgba(52,211,153,.3);color:#6ee7b7}

/* Caller-board accents tuned to the palette */
.box-inline{border-top:2px solid #34d399}
.box-calls{border-top:2px solid var(--accent)}
.pill-green{background:rgba(52,211,153,.12);color:#34d399}
.pill-blue{background:var(--accent-weak);color:var(--accent)}
.cbadge.inline{background:rgba(52,211,153,.14);color:#34d399}
.cbadge.dropped{background:var(--accent-weak);color:var(--accent)}

/* Tables */
.tbl th{font-weight:600;letter-spacing:.01em;border-bottom:1px solid var(--border)}
.tbl td{border-bottom:1px solid var(--border)}

/* Login screen centered mark */
.login-card{text-align:left}
.login-card .brand{width:auto;height:auto;background:none;border-radius:0;
  display:flex;justify-content:center;margin:0 0 16px}
.login-card .brand img{width:172px;height:auto}

@media (max-width:900px){ .sidebar .brand img{width:120px} }

/* New-campaign entry button */
.new-camp-btn{background:var(--accent);color:#1a1206;font-weight:600;padding:10px 16px;
  border-radius:9px;white-space:nowrap}
.new-camp-btn:hover{background:var(--accent-strong);color:#1a1206}

/* Checkboxes/radios shouldn't stretch to full width; accent them orange */
input[type=checkbox],input[type=radio]{width:auto}
input[type=range],input[type=checkbox],input[type=radio]{accent-color:var(--accent)}

/* Empty states + precondition banners (idiot-proofing) */
.empty{text-align:center;padding:30px 10px}
.empty-t{font-weight:650;font-size:16px;margin-bottom:6px}
.empty .new-camp-btn{display:inline-block;margin-top:12px}
.precond{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;
  margin:10px 0;padding:12px 14px;border-radius:11px;
  background:rgba(245,158,11,.09);border:1px solid rgba(245,158,11,.32)}
.precond .mini{background:var(--accent);color:#1a1206;white-space:nowrap}


/* Up next queue rows */
.q-row{display:flex;align-items:baseline;gap:8px;padding:7px 10px;border:1px solid var(--border);
  border-radius:10px;margin-bottom:6px}
.q-n{font-size:11px;font-weight:700;color:var(--accent);min-width:18px}
.q-name{font-weight:600;font-size:13px;flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.q-sub{white-space:nowrap}
.box-queue .call-list{max-height:420px;overflow-y:auto}


/* leads pagination */
.pager{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-top:12px;flex-wrap:wrap}
.pager-links{display:flex;align-items:center;gap:6px;flex-wrap:wrap}
.pg{display:inline-block;min-width:28px;text-align:center;padding:4px 6px;border:1px solid var(--border);
  border-radius:8px;font-size:13px;font-weight:600;color:var(--text);text-decoration:none}
.pg:hover{border-color:var(--accent)}
.pg.on{background:var(--accent);color:#1a1206;border-color:transparent}


/* appointment actions + inline reminder picker */
.appt-actions{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin-left:auto}
.abtn{display:inline-flex;align-items:center;gap:5px;border:1px solid rgba(255,255,255,.14);
  background:transparent;color:var(--text,#f3f3f4);border-radius:9px;padding:6px 9px;
  font-size:13px;font-weight:600;cursor:pointer;text-decoration:none;line-height:1}
.abtn:hover{border-color:var(--accent,#F2883A);color:var(--accent,#F2883A)}
.abtn.call{border-color:rgba(242,136,58,.5);color:var(--accent,#F2883A)}
.appt-note{color:var(--muted);font-size:12.5px;margin-top:3px}
.appt-remrow{flex-basis:100%;display:flex;align-items:center;gap:8px;flex-wrap:wrap;
  margin-top:10px;padding-top:10px;border-top:1px dashed rgba(255,255,255,.12)}
.appt-remrow input[type=datetime-local]{max-width:220px}


/* ================= Split-screen / narrow-window support ================= */
.board-cols-3{grid-template-columns:repeat(5,1fr)}

@media (max-width:1600px){
  .board-cols-3{grid-template-columns:repeat(3,1fr)}
}
@media (max-width:1280px){
  .board-cols-3{grid-template-columns:repeat(2,1fr)}   /* board: 2x2 */
  .cards{grid-template-columns:repeat(2,minmax(0,1fr))}
}

@media (max-width:1000px){
  /* sidebar untouched — only the content area adapts */
  .main{padding:16px}
  /* wide tables scroll inside their card instead of blowing the layout */
  .card{overflow-x:auto}
  .sp-grid{grid-template-columns:1fr}
  .edit-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
}

@media (max-width:700px){
  .board-cols-3{grid-template-columns:1fr}
  .cards{grid-template-columns:1fr}
  .edit-grid{grid-template-columns:1fr}
  .appt{gap:10px}
  .appt-time{min-width:64px;font-size:12px;padding:5px 8px}
  .board-ctrl{flex-wrap:wrap}
  .topbar h1{font-size:20px}
  .pager{flex-direction:column;align-items:flex-start}
}


/* lead opened from the CRM / transfers */
.lead-focus td{background:rgba(242,136,58,.10)}
.lead-focus td:first-child{box-shadow:inset 3px 0 0 var(--accent,#F2883A)}


/* shared live notes on the lead row */
.live-note-box{border:1px solid rgba(242,136,58,.35);background:rgba(242,136,58,.06);
  border-radius:10px;padding:9px 12px;font-size:13px;line-height:1.5}


/* campaign owner picker */
.owner-form{margin:0}
.owner-form select{width:auto;min-width:130px;padding:4px 8px;font-size:12.5px}